• Building a mutually satisfying long term relationship with customers through a clear understanding of their needs and meeting them.
  • Using the best of practices at all levels to ensure smooth, efficient and effective operations.
  • Ensuring timely delivery of products and services while striving for production with zero defects.
  • Supporting continuous improvement and innovation in business processes by all employees and bench making through customer surveys.
  • Achieving operational excellence through reliability in design and manufacture, optimizing costs, conserving energy and working towards zero break down in plant.
  • Adhering to statutory/regulatory requirements as applicable to the product and the environment.
  • Preventing pollution by using processes, practices and materials that avoid, reduce or control pollution and disposing effluents using environment friendly processes.
  • Striving for zero accidents and safe work ambience.
  • Educating employees and associates on health, safely and environment issues.